Privacy Policy

Your Privacy Matters: Community Roots Health Privacy Policy

Privacy Policy Community Roots Health Last Updated: [11/23/25] At Community Roots Health (“we,” “our,” or “ Clinic”), we prioritize your privacy and are dedicated to protecting personal and medical information. This Privacy Policy outlines how we collect, utilize, store, and safeguard your data while you access our website, telehealth services, remote devices, forms, or services offered by our clinic. 1. **Information We Collect** We may gather the following types of information: A. **Personal Information** Name, date of birth, address, phone number, email - Insurance information - Emergency contact details B. **Medical & Health (Protected Health Information – PHI)** - Medical history, medications, allergies- Lab results, diagnostic imaging, vital signs - Data from remote monitoring (blood pressure, glucose levels, heart rate, weight, etc.) - Visit, treatment plans, prescriptions C. **Technical Information** - IP address - Device type, browser type - Usage data on our website patient portal D. **Payment Information** - Card details (processed securely through HIPAA-compliant systems) - records 2. **How We Use Your Information** We utilize your information to deliver safe,, and compliant healthcare services, including: - primary care, mental health, cardiometabolic care, and weight-loss services - Prescribing medications and pharmacy services - Enrolling you in remote patient monitoring programs - Processing claims and verifying eligibility - Scheduling appointments and sending reminders -icating essential clinical information - Complying with federal and state regulations We do not sell your to third parties. 3. **How We Share Your Information** We only share your information when necessary and legally permitted,: - Healthcare providers involved in your care - Insurance companies for billing and authorization - Labs, pharmacies, and diagnostic centers -AA-compliant remote monitoring vendors - Regulatory authorities as required by law - Business associates treatment, payment, or operations (all HIPAA-bound) We not share information for marketing purposes without your explicit consent. . **Telehealth & Remote Monitoring Privacy** using our telehealth or remote monitoring services, you acknowledge that: - Data may be transmitted electronically - We use, HIPAA-compliant platforms - Remote monitoring devices may automatically send health to our clinic - You are responsible for privacy in your own physical environment - Rare technical failures may occur 5. **Cookies & Online Tracking** Our website may use cookies to: - Enhance site functionality - Analyze website traffic - Personalize user experience You can disable cookies in your browser settings. 6. **Data Protection & SecurityWe implement industry-standard safeguards to protect your data, including- HIPAA-compliant electronic health records - Encrypted communication - Secure patient portals - Access controls for staff - Regular audits and monitoring While we take these precautions, no system is completely infallible, and we cannot guarantee absolute security. 7. **Your Rights** You have the right to: - Access your medical records - Request corrections- Obtain copies of your records Ask for restrictions on how your data is used - confidential communications - Receive a list of disclosures- Withdraw consent where permitted Requests can be emailed or submitted through our patient portal. 8. **Children’s Privacy** We provide care to minors with parental or guardian consent and do not knowingly collect from children without proper authorization. 9. **Third-Party Links** Our may include links to third-party sites. We are not for their privacy practices or content. 10. **Changes to This Privacy Policy** We periodically update this policy. updated version will be posted on our website with the revised date. Continued use our services indicates acceptance of the updated policies. 11. **Contact** If you have questions regarding this Privacy Policy or your rights, please reach out to: Community Roots Health Phone: [Insert Phone Number] Email: [Insert Email] Address: [Insert Business Address] Thank you for trusting Community Roots Health with care.